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Business Tier Feature

Client Task Portal

Give your clients visibility into what you're working on. Secure, simple, and no login required.

How it works

1

Create a Task

When you create a task for a client, check "Share with client" to include it in their portal.

2

Client Gets Access

First-time clients receive a welcome email with their secure portal link and PIN.

3

View & Comment

Clients access their portal anytime to see task status and add comments or questions.

4

Auto Updates

When you update or complete tasks, clients are notified automatically via email.

crm.wsbroundtable.com/client/abc123

Welcome back,

John Smith

JS
In Progress

Life Insurance Application - Underwriting

Your application has been submitted to underwriting. Expected decision within 5-7 business days.

Updated 2 hours ago
Completed

Medical Exam Scheduling

Exam completed on Feb 10, 2026. Results sent to carrier.

Waiting on You

Beneficiary Designation Form

Please complete and return the attached beneficiary form.

What your clients see - clean, simple, and mobile-friendly

Built for client relationships

Secure Access

Magic link + PIN authentication keeps client data protected. No passwords to remember, no accounts to create.

Task Visibility

Clients see exactly what you're working on for them. Full transparency builds trust and reduces "status check" calls.

Two-Way Comments

Clients can add comments and questions directly on tasks. Keep all communication in one place.

Smart Notifications

Control when clients get notified: every update, status changes only, or just open/close. You decide.

Mobile-Friendly

Clients can check their tasks from any device. Clean, simple interface that works everywhere.

You Control Access

Choose which tasks clients can see. Toggle visibility per task, or set defaults for your workflow.

Perfect for every client touchpoint

From onboarding to claims, keep clients informed at every step

New Client Onboarding

Share the checklist of documents needed, forms to sign, and next steps. Clients can track progress and ask questions.

Collect signed application
Schedule medical exam
Submit to underwriting
Policy delivery

Policy Changes & Endorsements

Keep clients informed when they request changes to their coverage. No more "where are we at?" phone calls.

Beneficiary change received
Processing with carrier
Confirmation sent

Claims Assistance

During stressful times, clients need visibility. Show them exactly where their claim stands.

Claim form submitted
Documents gathered
Submitted to carrier
Payment issued

Annual Reviews

Schedule and track annual policy reviews. Clients see upcoming reviews and can prepare questions.

Review scheduled
Coverage analysis complete
Recommendations sent
Changes implemented

One place for everything

Tasks, policy updates, pending requirements, appointment requests - your clients see it all in one secure portal. No more scattered emails or phone tag.

  • Application status tracking
  • Document requests & uploads
  • Appointment scheduling
  • Check status anytime, 24/7

Policy Approved

Your application was approved!

In Underwriting

Expected decision in 3-5 days

Document Needed

Please upload bank statement

Frequently asked questions

Ready to improve client communication?

Client Task Portal is included with the Business plan.

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